In continuation of past small epics with a battery))
It turned out to transfer the car to the dealership only yesterday, and not 24.11. Of course, there were problems with loading, since the box turned out to be unlocked, but the steering wheel itself was not. I had to move like a tank...
Loaded in 30 minutes and went to the dealer.
We arrived (it was already recorded), made an order-outfit, examined the car, brought it to the box and that’s all, they said goodbye to me ...
— Hmmm, wait guys, let's discuss what will you do with the car? How long will this all take?
As a result, they take the car for at least a day and will do everything the same as during the first call, namely, test the battery itself when charging it with a low current and also do some kind of crap. I asked if they would do something new to me or would they stupidly charge my battery again and let me go? I started to get a little angry. I was approached by one of their employees (he has been working there since the opening). We talked to him, I told him all my indignations and that I stupidly want to know the reason for the leak, in order to know to whom I can complain for this. He said that they would try to find a leak and "tweak" the battery test for a warranty replacement, that is, the battery will be changed for me in any case - this is already pleasing.
Now the car is stupid, like last time, on recharging the battery, probably with a small current, as they said for the test ...
The next thing I did was to ask for a replacement, since in the morning I would look for car sharing, call a taxi and, in general, pay money not on my own whim to get to work and back, and then also to the dealer, if the car is ready, I don’t I didn't want a drop. The girl from the car acceptance told me that they had a small fleet of replacements and had to be ordered in advance, although when making an appointment by phone they told me that this issue should be resolved on the spot and upon the fact of a malfunction ... Here, in general, as usual, everyone's opinions differ. But what struck me the most was her words that you call more often, you never know the car will appear ... That is, I have to call you every hour? I was indignant ... In general, we again call the customer service manager. This time Borisova Maria worked, who had already solved my problems very quickly and adequately. I want to express my gratitude to her for the last time and for this one. I told her everything, 5 minutes of waiting and they tell me that in an hour they are ready to provide me with a replacement car. I think what will they give this time? Is it another Toyota Hilux… but no, this time they gave me a Toyota CH-R.
Well, now I'm waiting for a call from the dealer about the readiness of the car. I'll see if they do everything as promised and if they find a leak, if there is one, of course, and not already a bad battery.
Category: service visit
But what, they can’t connect an ammeter with a log record? Blah, dealer stations were provided with steel, like garages.
Tell me about c-hr how is she?
These idiots don't want to work. Recently, at work, I encountered the same thing ... I was only even more delusional, I initially provided more than enough facts to localize the problem, it only remained to apply minimally to the designated area and, in fact, detect the problem and solve it, for no more than an hour breaks in essence. On Friday evening, I wrote them all in detail, so I was late for 2 hours at work because of this ... As a result, NOBODY DID ANYTHING over the weekend, and on Monday they call me and ask me "What is your plan"! I am a patient person, I explained it again. By the middle of the week, my nerves had already begun to fail ... And only by the middle of the next week they finally MANAGED to find the problem exactly where I immediately indicated! Bitch, how infuriates such a disregard for their duties!
You would wipe the dough about twisting, Toyota Russia is looking at D2)
Where I am served they say that there are no substitutions. It is also possible that the car will have to be left at the dealer, especially since the dealer is 200 km away. It turns out that all the same they give a car?
Did you get a refund for the ejaculator?